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RETURN & REFUND POLICY

Merchandise will be billed at prices prevailing at time of shipment. Prices are subject to change without notice 

Freight Shortage Damage

VG Supply Company Inc. will not be liable for product shortage or damage not noted by you on your delivery receipt and reported to VG Supply within 48 hours of receipt! Inspect your shipment and count all cases/pieces (not pallets) immediately at the time of delivery while driver is present. Carefully check this count against the freight bill piece count. All freight shortages, damages, or evidence of tampering must be noted on the freight bill at the time of delivery.

Return Goods

PRIOR APPROVAL is necessary before merchandise can be returned. Only product in saleable condition in factory sealed cartons will be accepted .  A 15% restocking fee may be assessed. All returns must have prior approval before being shipped back to VG Supply.  Any goods returned without approval will not be refunded.

NO RETURN OF GOODS SHIPPED TO AMAZON:  We cannot take back any goods shipped to Amazon due to the fact that all UPC barcodes get covered up by Amazon labels.  

PLEASE NOTE: VG SUPPLY RESERVES THE RIGHT TO CORRECT ANY ERRORS.