RETURN & REFUND POLICY
Merchandise will be billed at prices prevailing at time of shipment. Prices are subject to change without notice
All prices quoted in this catalog are F.O.B. from our warehouse in Munster, IN. Our FREE delivery service will be provided for orders of $750 or more in Illinois, Indiana and Wisconsin. $850 or more Minnesota, Iowa, Michigan, Ohio, and Kentucky. Orders below the minimum amount for each state can be shipped, but will ship freight collect. Orders under the value of $200.00 cannot be accepted for delivery. A fuel surcharge will be applied as deemed by the DOT.
*We reserve the right to pass along “fuel surcharges” to all orders, regardless of size.*
Freight Shortage Damage
VG Supply Company Inc. will not be liable for product shortage or damage not noted by you on your delivery receipt and reported to VG Supply within 48 hours of receipt! Inspect your shipment and count all cases/pieces (not pallets) immediately at the time of delivery while driver is present. Carefully check this count against the freight bill piece count. All freight shortages, damages, or evidence of tampering must be noted on the freight bill at the time of delivery.
PRIOR APPROVAL is necessary before merchandise can be returned. Only product in saleable condition in factory sealed cartons will be accepted ($5 per case pack will be assessed if returning items not in original factory sealed cases). A 15% restocking fee may be assessed.
PLEASE NOTE: VG SUPPLY RESERVES THE RIGHT TO CORRECT ANY ERRORS.